Last updated: September 14, 2026
B33n is a social travel app for saving the places you've been and sharing them with friends. If something isn't working, or you need help with your account, we're here.
We answer support emails within 2 business days. Reports of objectionable content or abuse are reviewed and acted on within 24 hours.
To help us respond quickly, please include your username, your iPhone model and iOS version, and a description of what happened (a screenshot helps).
On the sign-in screen, tap Forgot password? and enter your email address. We'll email you a link to set a new password. Signing in with Apple or Google doesn't use a password at all — just tap the same button you used when you signed up.
If you created your account with Sign in with Apple or Google, use that same button rather than an email and password. If your email address has changed, email us and we'll help you recover the account.
B33n uses your location to detect your city and sort places by distance. Check that location access is enabled in iOS Settings → Privacy & Security → Location Services → B33n. We only use your approximate, city-level location and never track you in the background.
Enable notifications for B33n in iOS Settings → Notifications → B33n. Notifications for follows, shares, reactions and recommendation requests are sent only when you have them turned on.
Recommendation request links look like https://b33n.link/r/…. With B33n installed, the link opens straight in the app; without it, the same page opens in your browser and you can still tag places and send them. If a link says it has expired, ask the person who sent it for a new one.
Use the Report option on any profile, shared place or chat, or the Block option on a profile or chat. Blocked users can no longer see your profile, follow you or contact you. We review every report and remove objectionable content — and the accounts that posted it — within 24 hours. You can also email us at b33n@omeoray.com.
Open the Profile screen and choose Delete Account. Deletion is permanent and removes your place tags, follows, shares and reactions. If you can't access the app, email us from the address on your account and we'll delete it for you.
Email b33n@omeoray.com from the address on your account and tell us what you need. Your rights over your data — access, correction, deletion, portability and more — are described in our Privacy Policy.
Email us with a description of what you were doing and a screenshot if you have one. Bug reports are genuinely welcome — they're how the app gets better.